Integrated Telephony Services

EMCC creates expert telephony solutions based on the latest technologies.

Our Enterprise team have a wealth of experience in requirements analysis, server and device integration issues, and business processes as well as solution design and application development. This unique breadth of experience within the mobile arena allows us to offer analysis and implementation of mobile options appropriate to your overall needs. Most organisations are considering solutions that involve some or all of the following aspects.

Integrated mobile telephony solutions

The first step for many organisations is for staff to be able to access the full functionality of the corporate PBX system. EMCC Software has been involved in the creation of several new products which enable the integration of handsets with IP based PBX solutions. Users’ mobile devices are able to access the full benefits of the PBX system capability such as intelligent routing.

VoIP solutions

An important option for many organisations is to be able to offer VoIP as part of their corporate telephony strategy. This would be typically integrated into an IP-PBX system but other options may be available depending on the infrastructure being used.

Wi-Fi capability

With the growth of dual mode handsets many organisations are planning to offer Wi-Fi access to the corporate telephony and IT systems.

For more information on the range of solutions provided by EMCC please contact enterprise@emccsoft.com or call us at +44 161 919 0100.