Quality focussed

EMCC Software is committed to establishing mutually beneficial relationships with our customers and to meeting the agreed requirements that they have of our products and services.

The effectiveness of this policy is dependent on four key principles:

People: commitment to identifying and providing development opportunities for all employees who work at EMCC as they are vital to our success. We recruit train and retain our people. All our staff undergo continuous training and we ensure that the organisation is able to retain skilled employees, support the recruitment of skilled employees and maintain conditions for open dialogue between the management and staff

Customers: our success depends on putting customers first; therefore we always work to ensure they are satisfied with the products and services we provide

Quality: our company wide Quality Management System (QMS) – defines and details our corporate policy on a process description basis in accordance with ISO 9001:2000 and TickIT. The key processes including: Management, Sales, Project management, Software Engineering, Service Provision and Human Resources Development are all monitored continuously.

Continuous Improvement: there is a strong commitment throughout the organization to continuously review and refine our processes and expertise in order to improve the performance of EMCC and meet the needs of our clients.

Competence, quality and process development combined with extensive experience enables EMCC to provide its customers with the most reliable, qualified and efficient software development services and solutions. We adopt the latest technology and management methodologies, where appropriate, to improve the products and services we provide. Our systems and processes have been reviewed and inspected by the industry leaders and EMCC has gained the full confidence of those organisations.

EMCC Software Ltd operates under accredited certification against the ISO9001:2000 standard and TickIT Guidelines Issue 5. The scope of the registration is: the provision of training, technical consulting and support, software development services and software applications for mobile handsets and smartphones running on a variety of platforms includes the Symbian Operating system